FAQ

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What are the ways of delivery?

Delivery across Ukraine

We ship items all over Ukraine using the courier service Nova Poshta.

International delivery

We ship items all over the world using the couriers serviced Nova Poshta and UkrPoshta. You can choose which option is better for you at the checkout.

When my order will be shipped?

After we receive your order it takes up to 5 business days to sew it. Trust us, we do our best to make it as fast as possible. We will ship your order immediately after it is ready. 

Why should I wait for up to 5 business days for my order to be shipped?

We take care of Planet Earth so we keep low stock in order to minimize overproducing. We are waiting for your order and make it exclusively for you.  Please note this while placing your order.

How can I choose the perfect size for myself?

We provide each item with a Size Chart; also you can find it in “Size Guide” section. A lot of our items are made using super stretchy materials, so in most cases your size can depend on how you would like your item to fit. If you are in doubt and want a tighter silhouette, we advise you to size-down, if you want a looser fit – size-up. We are always happy to help you with size selection!

Can I exchange or return the item?

Yes! You always have an opportunity to exchange or return your item if something does not fit as you wanted. To be eligible for a return/exchange, your item must be unused and intact. It must also be in original packaging. Our policy lasts 14 days, please note this before purchasing. You can find more details about return/exchange procedure in Return & Exchange section.

How long does delivery takes?

Delivery across Ukraine

Delivery across Ukraine takes 1-3 days.

International delivery

Worldwide delivery via Nova Poshta takes 3-10 days, via UkrPoshta it takes 10-21 days.